Privacy Policy

PRIVACY POLICY – PERSONAL DATA PROCESSING INFORMATION

 

1. INTRODUCTION

This Privacy Policy explains how Love Food collects, uses, and protects the personal data of its customers and anyone who submits contact, inquiry, or registration forms through the website.

 

2. DATA CONTROLLER

The data controller is:
LFYHC, LDA
Tax ID: 516728245
Registered office: Rua do Farol 436A
2750-541, Cascais, Portugal
(hereinafter “Love Food”).

For any data protection-related questions, please contact:

contatos.eatlove@gmail.com

 

3. PURPOSE AND LEGAL BASIS FOR DATA PROCESSING

Personal data is processed for the following purposes:

  • Managing inquiries, registrations, and communication
  • Providing Love Food services and product deliveries
  • Issuing invoices
  • Complying with legal obligations
  • Improving our services

Processing is based on:

  • The data subject’s consent
  • The performance of a contract or pre-contractual steps
  • Compliance with legal obligations

 

4. CATEGORIES OF PERSONAL DATA PROCESSED

Love Food may process the following personal data:

  • Name
  • Email address
  • Instagram profile
  • Full delivery address and reference area
  • Phone number
  • Tax identification number (for invoicing purposes)
  • Medical food allergies or dietary restrictions, when disclosed
  • Any other information voluntarily provided by the data subject

 

5. DATA RECIPIENTS

Personal data may be shared with:

  • Companies within the same business group
  • Third-party service providers contracted to support the above purposes

All recipients process data solely under Love Food’s instructions and in compliance with GDPR.

 

6. DATA RETENTION

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements.

When no specific legal obligation exists, data will be deleted once the purpose has been fulfilled.

 

7. DATA SUBJECT RIGHTS

Data subjects have the right to:

  • Access their personal data
  • Request correction or updating
  • Request deletion
  • Restrict or object to processing
  • Request data portability (where applicable)
  • Withdraw consent at any time
  • Requests should be sent to contatos.eatlove@gmail.com
  • Data subjects also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).