FAQs

DETOX PROGRAMS

WHAT IS AN EAT LOVE FOOD DETOX?

It is a guided nutrition program, structured day by day, with liquid and functional meals that help reduce bloating, relieve the digestive system, and restore eating control in a safe and balanced way.

WILL I FEEL HUNGRY DURING THE DETOX?

No. All Detox programs are designed to provide nutrients, maintain satiety, and sustain energy levels throughout the day, avoiding hunger spikes.

WHAT IS THE DIFFERENCE BETWEEN THE 1, 3, AND 6-DAY DETOX?
  • 3-Day Detox: a more complete reset with more visible results.
  • 6-Day Detox: an advanced program, recommended only for those who already have prior experience with structured detox programs.
CAN I WORK NORMALLY DURING THE DETOX?

Yes. The programs are designed to fit into your daily routine, as long as hydration and rest are respected.


REBALANCE Programs

WHAT IS REBALANCE EAT LOVE FOOD?

REBALANCE combines an initial Detox phase with a structured Low Carb phase, helping the body cleanse excesses and then create nutritional continuity without rebound effect.

WHAT IS THE DIFFERENCE BETWEEN REBALANCE 6 AND 12?

The main difference lies in the duration and the level of habit consolidation:

  • 6 days: reset + initial rebalancing
  • 12 days: creation of new habits
IS REBALANCE SUITABLE FOR BEGINNERS?

Yes. Especially the 6-Day REBALANCE, which was designed as a safe and structured program for those who want to start with guidance.

 

PROTEIN PLUS 

WHAT IS THE PROTEIN PLUS PROGRAM?

Protein Plus is our most protein-dense programme — designed for those who want to preserve muscle mass, support body recomposition, or complement an active lifestyle while keeping calories controlled. Simple, structured, and built around results.

 

DOES THIS PROGRAM REPLACE MEDICAL SUPERVISION?

No. The Protein Plus is a structured nutrition plan and does not replace medical or nutritional supervision.
If you are under medication or have a specific clinical condition, you should always consult your physician.


WEEKBOX by LoveFood

WHAT IS WEEKBOX?

WEEKBOX is a weekly ready-meal service, in individual portions, designed for those who want to eat well every day without cooking or constantly deciding what to eat.

WHAT IS THE DIFFERENCE BETWEEN ZERO CARB AND LOW CARB?

Zero Carb: maximum focus on dietary control and results.
Low Carb: balance and consistency for everyday life.


GRAB & GO EAT LOVE FOOD

WHAT IS GRAB & GO?

It is a ready-meal service available for in-store pickup or delivery, designed for those who need quick, flexible solutions with real food.

ARE THERE OPTIONS FOR THE WHOLE FAMILY?

Yes. Grab & Go includes Low Carb options and family-style meals, designed to meet different needs in the same place.


NUTRITION & PROGRAMS

CAN I FEEL HUNGRY?

There is a difference between physical hunger and emotional hunger.
If you are following all recommended meals, snacks, water, and teas and still feel hungry, you may contact us so we can assess your case. In specific situations, adding a piece of fruit, an extra boiled egg, or a zero-sugar gelatin is allowed.

CAN I DRINK COFFEE DURING THE PROGRAMS?

During a liquid detox, it is ideal to remove caffeine to support toxin elimination. However, if necessary, you may consume up to 1 coffee per day, without sugar.

CAN I EXERCISE DURING THE PROGRAMS?

Physical activity is recommended as part of a healthy lifestyle.
During the detox phase, high-intensity training is not advised. Light activities such as walking, stretching, or mobility exercises are preferable. For specific guidance, consult your personal trainer or nutritionist.

 

DELIVERY & PICKUP

IS PICKUP AVAILABLE?

Yes. You may collect your order at our Kitchen Lab in Cascais, at Rua do Farol 436A, 2750-341 Cascais.

WHAT ARE THE HOME DELIVERY TIMES?

Deliveries are made on Monday and Thursday or Tuesday and Friday, depending on your area.


CANCELLATIONS & ORDER ISSUES

CAN I CANCEL OR CHANGE MY ORDER BEFORE DELIVERY?

Delivery dates cannot be changed and orders are non-refundable.
In case of unforeseen circumstances, it is possible to reschedule delivery up to 48 hours before the production day, through our contacts. Cancellations after this deadline will not be considered.

WHAT SHOULD I DO IF MY ORDER IS NOT DELIVERED?

Our contact is always available. If there is any issue with your delivery, please contact us immediately so we can resolve it.

WHAT SHOULD I DO IF MY ORDER IS INCOMPLETE OR DAMAGED?

Please contact us as soon as possible, preferably on the day of delivery, so we can assess the situation and find the best solution.


PACKAGING & SUSTAINABILITY

WHAT SHOULD I DO WITH THE PACKAGING?

All our packaging is made of recyclable plastic.
We suggest placing it in the yellow recycling bin, contributing to recycling and environmental protection.


HEALTH, ALLERGIES & SPECIAL CONDITIONS

CAN I FOLLOW THE PROGRAMS DURING PREGNANCY?

Our programs use fresh ingredients, free from preservatives and artificial colorings, and all fruits and vegetables are properly disinfected.
However, during pregnancy you should always consult your physician before starting any program.

CAN I FOLLOW THE PROGRAMS WHILE BREASTFEEDING?

Breastfeeding requires specific nutritional needs. We recommend consulting your pediatrician or healthcare professional before starting any program.

ARE THERE CONTRAINDICATIONS?

If you have any health condition or clinical issue, you should contact us before starting a program so we can assess its suitability.

I HAVE FOOD INTOLERANCES. CAN I FOLLOW THE PROGRAMS?

Yes, but you must inform us before placing your order so we can evaluate possible adaptations.

I HAVE FOOD ALLERGIES. WHAT SHOULD I DO?

In cases of severe food allergies, it is essential to contact us before placing your order.
We cannot guarantee the complete absence of cross-contamination.

I AM VEGETARIAN OR VEGAN. CAN I FOLLOW THE PROGRAMS?

Our programs are not vegetarian or vegan by default, but they may be adapted if you inform us at the time of ordering.

I AM TAKING MEDICATION. SHOULD I STOP IT TO START A PROGRAM

You should never stop medication prescribed by a physician.
We always recommend consulting your doctor before starting any nutrition program.